Outage in Helpwise
Whatsapp messages can't be sent for some Inboxes
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
However we don't see an update from meta. But we're now not noticing a high error rate.
We are continuing to monitor for any further issues.
Meta is experiencing issues with Whatsapp Cloud and On-premise solutions - https://metastatus.com/whatsapp-business-api
360 dialog & Twilio who also use Meta infrastructure as well is experiencing issues -
1. https://status.360dialog.com/
2. https://status.twilio.com/incidents/1qn011ts4zqk
Our team's currently monitoring this and waiting for more updates.
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