Resolved Credit card update outage
We are currently experiencing an issue processing credit card updates. The issue has been identified and a fix is being implemented. We'll let you know when we're back up and running.
Resolved Problem with upstream payment processor
Our payment processing gateway is experiencing issues at the moment. They are working to fix this as soon as possible and we'll provide an update as soon as this is resolved. Only order processing is affected, and the rest of the site is running fine.
Resolved Dashboard timeout issues
We are currently experiencing timeout issues with our dashboard. We are investigating the cause and will resolve as soon as we are able.
Resolved Outage affecting dashboards and search
There is currently an outage affecting customer dashboards and our search functionality. Our developers are hard at work to identify a fix. We'll let you know as soon as we have an update.
Resolved Upstream maintenance
Our upstream provider is currently undergoing maintenance. During this time, domain search, order processing, and domain management in the dashboard may be affected. We'll let you know when we're up and running again.
Resolved Support form not working
We are currently experiencing issues receiving requests via our support form. While we investigate and fix, please contact us via email [email protected]
Resolved Issue affecting registrations and DNS updates
We are currently looking into an issue affecting domain registrations and additions/updates to the DNS dashboard. These functions may work intermittently for the moment.
Resolved Issue affecting DNS records management
We are currently looking into an issue affecting DNS, which includes accessing the dashboard and adding or editing DNS records. We appreciate your patience while we get it sorted out as quickly as possible.
Resolved Issue with DNS
We are currently looking into an issue that is affecting adding or editing DNS records, as well as display of records in the dashboard. Thank you for your patience.
Resolved Upstream issue affecting .com and .net registrations
We have been advised that the API is returning an error, and this issue is being investigated. Currently .com and .net domains show up in search before registration, but without pricing and cannot be registered. We are hoping for a quick resolution, and will update as soon as we receive further information.
0 incidents in the last 7 days
1 incidents in the last 30 days
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