Outage in OpenAI / ChatGPT

Elevated error rates on ASR (Whisper)

Resolved Minor
May 01, 2024 - Started 15 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified the issue and implemented a fix. Users may have noticed elevated error rates and 499 errors on ChatGPT and the Whisper API.
Components affected
OpenAI / ChatGPT API OpenAI / ChatGPT chat.openai.com
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/02/2024 02:04AM

The incident has been resolved. It affected users using Whisper models on the API and text-to-speech on ChatGPT from 8:45 AM to 12:50 PM PT.

MONITORING 15 days ago - at 05/01/2024 08:41PM

We have identified the issue and implemented a fix. Users may have noticed elevated error rates and 499 errors on ChatGPT and the Whisper API.

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