Outage in OpenText

Supplier Portal Authentication (Login) Service Down

Resolved Major
May 01, 2024 - Started 15 days ago - Lasted 42 minutes
Official incident page

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Outage Details

Supplier Portal is currently down, including the B2B Connect and Supplier Connection user interfaces. EDI messages are flowing as expected. Teams are assembled and working to resolve the issue. We appreciate your patience. IM3466892
Components affected
OpenText B2B Connect OpenText Supplier Portal OpenText Supplier Connection
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/01/2024 08:09PM

The following services were experiencing an issue / were unavailable . The issue is now resolved. We appreciate your patience.
- Supplier Portal
- B2B Connect UI (messages are flowing normally)
- Supplier Connection UI
Tracking Number: IM3466892

INVESTIGATING 15 days ago - at 05/01/2024 07:41PM

Supplier Portal is currently down, including the B2B Connect and Supplier Connection user interfaces. EDI messages are flowing as expected. Teams are assembled and working to resolve the issue. We appreciate your patience.
IM3466892

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