Outage in Orderful

Degraded Performance

Resolved Minor
April 19, 2024 - Started 27 days ago - Lasted 34 minutes
Official incident page

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Outage Details

Transaction processing has been degraded. We have investigated and found the cause. A fix is being implemented
Components affected
Orderful API
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/19/2024 07:55PM

Manual reprocessing is complete.

MONITORING 27 days ago - at 04/19/2024 07:36PM

The fix was implemented and resolved issue within 30 seconds. The majority of transactions were unaffected as they were resolved within the standard retry policy. Approximately 10% of transactions failed and are being manually reprocessed.

INVESTIGATING 27 days ago - at 04/19/2024 07:28PM

Transaction processing has been degraded. We have investigated and found the cause. A fix is being implemented

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