Outage in ShopKeep

iOS 17.1 Crash Behavior- DO NOT UPDATE IOS TO 17.1

Resolved Major
October 26, 2023 - Started 6 months ago - Lasted about 8 hours
Official incident page

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Outage Details

iOS 17.1 is experiencing crash behavior. Please DO NOT update your iPad's iOS to 17.1. We are working on a fix.
Components affected
ShopKeep .com ShopKeep BackOffice
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/26/2023 11:48PM

We have released register app version 7.0.2 to fix crash issues caused by iOS 17.1.

If you are affected by this issue, then please update your Lightspeed Retail POS (S) app to 7.0.2 in the iPad App Store ASAP.

INVESTIGATING 6 months ago - at 10/26/2023 04:06PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 10/26/2023 04:06PM

iOS 17.1 is experiencing crash behavior. Please DO NOT update your iPad's iOS to 17.1. We are working on a fix.

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