Outage in Change Healthcare

Update: Claims processing issue

Resolved Minor
April 18, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

This message is intended for Exchange and Assurance Reimbursement Management customers. We are currently experiencing issues receiving claims from customers that use our batch processing. A fix has been implemented and our team is monitoring to ensure operability. INC0550651
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/18/2024 03:59PM

This issue has been resolved.

MONITORING about 1 month ago - at 04/18/2024 01:51PM

We continue to monitor this issue.

Next update will be when the issue has been resolved.

MONITORING about 1 month ago - at 04/18/2024 12:58PM

This message is intended for Exchange and Assurance Reimbursement Management customers.

We are currently experiencing issues receiving claims from customers that use our batch processing. A fix has been implemented and our team is monitoring to ensure operability.

INC0550651

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