IsDown tracks all your vendors' statuses and provides instant alerts when downtime occurs. Keep everyone informed and synchronized with an internal status page.
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Minor Resolved
Customers attempting to login to Freshdesk using custom SSO policies in Freshdesk are getting redirected to an invalid URL by the product.
Minor Resolved
We are currently experiencing latency issue in Freshdesk, which could lead to delays in accessing the support portal. This issue is being addressed as a top priority.
Number of Incidents
1 issues
Last incident
23 days ago
Monitor all your critical services' status pages from one centralized dashboard. Instant alerts the moment an outage is detected. Outage alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor Freshdesk with maximum flexibility
IsDown monitors WEB APP for major outages. A major outage is when WEB APP experiences a critical issue that severely affects one or more services/regions. When Freshdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Freshdesk status page for minor outages. A minor outage is when WEB APP experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Freshdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Freshdesk and all their 61 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Freshdesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Freshdesk is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Freshdesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Freshdesk WEB APP outages, issues and problems' at the top of the page.
Freshdesk WEB APP last outage was on May 09, 2024 with the title "Issues with custom SSO policies n Freshdesk"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
How much time you'll save your team, by having the outages information close to them?
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