Outage in Jira Service Management

Text fields not allowing users to type in text

Resolved Minor
May 14, 2024 - Started 18 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue with text fields that is impacting Jira Cloud customers. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 05/14/2024 03:30AM

Between 2024-05-13 11:30 PM UTC and 2024-05-14 2:30 AM UTC, we experienced an issue with text fields that affected Jira Cloud customers. The issue has been resolved and the service is now operating normally.

MONITORING 18 days ago - at 05/14/2024 03:10AM

We have identified the root cause of this issue and have successfully deployed the fix. We are now monitoring this closely and will provide further updates within the next hour.

INVESTIGATING 18 days ago - at 05/14/2024 01:01AM

We are investigating an issue with text fields that is impacting Jira Cloud customers. We will provide more details within the next hour.

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