Outage in Orderful
Email Notification Degradation
Resolved Minor
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Outage Details
Components affected
Orderful Mailjet Email ContentLatest Updates ( sorted recent to last )
A spike of high blocks caused sender reputation issues and e-mail sending to be preblocked. We now see emails are being successfully sent and the number of blocks is near zero from the Orderful side. Please contact support support (https://support.orderful.com/hc/en-us/requests/new) if you notice any continued problems.
Emails no longer show as blocked, the issue appears to be resolved. We will monitor closely for the remainder of the day.
We have been alerted to some e-mail notifications not being sent.
The cause of the issue has been identified and exists with our SMTP service. A solution is being tested currently.
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