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Issue:
There were delays in the processing of outgoing messages due to the performance degradation of messaging services.
Impact:
Delay in sending messages from Salesforce, Zoho, and the SMS magic portal. Also, Consent services and Facebook messaging services were impacted.
Resolution:
The impacted services have been restored and they are back to normal. We are continuously monitoring them.
Data Center: US
Duration of Outage
Started At: 2023-04-26 20:25 UTC
Restored At: 2023-04-26 21:57 UTC
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