Outage in Tide

Issue with viewing Statements and Account Verification Letters in the mobile app.

Resolved Major
April 02, 2024 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

The issue affects the mobile app only. Members should still be able to view statement by using the web browser version of the app.
Components affected
Tide UK App
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/04/2024 12:47PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 04/02/2024 04:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 04/02/2024 02:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 04/02/2024 12:30PM

The issue affects the mobile app only. Members should still be able to view statement by using the web browser version of the app.

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