Outage in Tide

Issues with ordering new cards

Resolved Minor
May 16, 2024 - Started 16 days ago - Lasted about 15 hours
Official incident page

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Outage Details

We are experiencing some issues with the functionality to order new cards. We are investigating it and will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/17/2024 09:56AM

This issue has been resolved and all functionalities are back to normal. We have identified the root cause and have taken actions to address it. Please excuse us for any inconvenience this issue might have caused.

IDENTIFIED 16 days ago - at 05/16/2024 06:51PM

We are experiencing some issues with the functionality to order new cards. We are investigating it and will provide an update as soon as possible.

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