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Blackbaud

Blackbaud Status
Official status page

Minor Service Outage
02/11
03/11
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09/11
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Latest Incidents

Ongoing Active Issue Alert – Raiser's Edge - #000193233

We have identified an issue in Raiser's Edge when attempting to use AddressAccelerator. We have a work around available while our engineers work to implement a fix. Any customers that receive a Locate File prompt should click the cancel button, which will allow the application to proceed with normal operations. The next update will be provided at 9:00 PM EST.

about 5 hours ago Official incident report

Ongoing Active Issue Alert – Blackbaud Church Management,Raiser's Edge NXT - #000192966

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved Active Issue Alert – Blackbaud Church Management - 000193615

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

about 5 hours ago Official incident report

Resolved Active Issue Alert – JustGiving - #000193303

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

about 11 hours ago Official incident report

Resolved Active Issue Alert – Raiser's Edge NXT - #000193233

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

about 12 hours ago Official incident report

Resolved Active Issue Alert – DonorCentral NXT/DonorCentral v4

We are aware of constituents/users/donors experiencing an error when accessing a DC NXT/DCv4 page. This is caused by the use of a popular third-party browser plugin for Chrome. We recommend users temporarily disable the add-on while our engineers investigate the incompatibility.

Resolved Active Issue Alert – Blackbaud Church Management, Raiser's Edge NXT - #000193077

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved Active Issue Alert – Raiser's Edge NXT, Financial Edge NXT - #000191434

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved Active Issue Alert – Financial Edge NXT - #000191041

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Resolved Active Issue Alert – FE NXT - 000190851

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Stats

7 incidents in the last 7 days

32 incidents in the last 30 days

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