Outage in Gorgias

Missing statistics data

Resolved Minor
April 23, 2024 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have detected potential inconsistencies in the ticket statistics data for the period April 20th to April 21st. We are recomputing the statistics, so the data may be incomplete until the process is finished.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/23/2024 08:47AM

This incident has been resolved.

IDENTIFIED 11 days ago - at 04/23/2024 08:25AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 days ago - at 04/23/2024 07:21AM

We have detected potential inconsistencies in the ticket statistics data for the period April 20th to April 21st.
We are recomputing the statistics, so the data may be incomplete until the process is finished.

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