Outage in Tide

Error: Member Support delays

Resolved Minor
April 15, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing a technical problem which is affecting our in-app chat. Because of this we may not be able to respond to you as fast as we'd like. We're sorry about any delays you might experience.
Components affected
Tide Member Support (UK)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/15/2024 04:54PM

Issue has been resolved.

INVESTIGATING about 1 month ago - at 04/15/2024 01:17PM

We are experiencing a technical problem which is affecting our in-app chat. Because of this we may not be able to respond to you as fast as we'd like. We're sorry about any delays you might experience.

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