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This incident has been resolved.
The issue has been identified and a fix is being implemented.
In the meantime, you can use these workarounds to log into your VideoAsk account:
- Option #1: Log in using a private/Incognito window in your browser.
- Option #2: If you get stuck in an infinite login loop, open your browser's developer console. While you're stuck in the loop, clear your storage for the webpage. Here is a screenshot showing where to find this option in Chrome: https://drive.google.com/file/d/13oUiGTyY9yOARTI0POTqwtaaR89FcRt7/view?usp=sharing
We are currently investigating an issue where some creators cannot log into their VideoAsk accounts via Typeform login.
As a temporary workaround, you should be able to log into VideoAsk via Typeform from a private/Incognito window in your browser.
We are currently investigating an issue where some creators cannot log into their VideoAsk accounts via Typeform login.
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