Delayed mobile session data processing

Affected session data has been fully indexed. In the process of resolving the issue, it was determined that this affected fewer mobile app session pages than originally believed, only ~160 pages total.

For any inquiries related to this incident, please reach out to us at support@fullstory.com.

We are continuing to work on a fix for this issue.

We are currently experiencing delays in ingesting mobile app session pages. No data loss has occurred, but segments, metrics, funnels, and dashboards that rely on this data will be impacted until the data is fully indexed. We have identified the root cause and are working to get the affected session data processed as quickly as possible.