Is Intercom Down? What is the current status?
Intercom status is
operational
Updated from Intercom official status page
peter search not functioning, messages not sending
Kirsten The error of type 'None' is not recognized. It occurred with the message: Server Error and http_code: '500'. Please contact Intercom with these details.
Cora Can't reply, can't add notes, can't view my inbox.
Sasikanth Not able to assign conversations, replies not going out
Laura I cannot send a respond to the clients
Zac cannot reply to conversations
Madde Assign rules, cannot do anything with incoming chats, EU
Anonymous Messages can't be sent out
aybars cant send messages on intercom
L Cannot close or snooze messages
A Can't send messages
Isabel When I send a new conversation, there's nothing in the email. It's null
Sandro Our Intercom is down! We can not send e-mails or close tickets! Please help!!!
Major Resolved
We are currently investigating increased error rates and high latencies while using Intercom.
Minor Resolved
We are currently investigating an issue with our Phone product. Customers may experience an error message stating "The phone service couldn't be loaded. Refresh and try again." while we investigate...
Number of Incidents
9 issues
Last incident
1 days ago
Monitor all your critical services' status pages from one centralized dashboard. Instant alerts the moment an outage is detected. Outage alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor Intercom with maximum flexibility
IsDown monitors Intercom for major outages. A major outage is when Intercom experiences a critical issue that severely affects one or more services/regions. When Intercom marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Intercom status page for minor outages. A minor outage is when Intercom experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Intercom status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Intercom publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Intercom and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Intercom and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Intercom is currently operational. In the last 24 hours, there were 2 outages reported. IsDown continuously monitors the Intercom status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Intercom outages, issues and problems' at the top of the page.
Intercom last outage was on May 07, 2024 with the title "Increased Error Rates and elevated latencies using Intercom"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Intercom and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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